Privacy Policy

The purpose of this document is to disseminate our Privacy Policy to users of our website domain and internal tools that store data from our employees, clients, and suppliers. This Privacy Policy is based on Law No. 13.709 of August 14, 2018 (General Data Protection Law - LGPD), and implements the best practices to ensure the organization complies with LGPD legislation. Delfia S/A, a corporation registered under CNPJ: 05.323.716/0001-43, headquartered at Alameda Tocantins 350, 7th floor, Room 704, West Corp Building Condominium, Alphaville Industrial, Barueri – SP, Brazil, ZIP Code: 06455-020, a private legal entity, takes your privacy seriously and ensures the security and protection of data from its subjects. The purpose of this notice is to clarify what information is collected from users on our website domain https://delfia.tech/site/ and respective services, and how this data is used. This Privacy Policy applies only to information collected by the organization, as our website is maintained and operated by Delfia S/A. We collect and use some personal data belonging to those who use our site. In doing so, we act as the controller of these data and are subject to the provisions of Federal Law No. 13.709/2018 (General Data Protection Law - LGPD). We take care to protect your personal data, and therefore, we provide this privacy policy, which contains important information about:
  • What data we collect and what we do with it;
  • Your rights regarding your personal data;
  • How to contact us.
Consent to our Policy is confirmed from the moment the data subject provides their data when registering on our site to obtain information about our services or even to clarify any doubts with our specialists, becomes a Delfia supplier or partner, or even joins the organization. Acceptance is confirmed at the moment the data is submitted through the Delfia site by checking the selection box, where the link to the privacy policy is located on our website domain, consenting to the use of their data for each of the purposes described herein. If you have any questions about your privacy, rights, or how to exercise them, please contact us through the site via the DPO channel: [email protected] Use of Personal Data We collect and use Personal Data to manage your relationship with us and better serve you when you purchase products and/or services, personalizing and improving your experience. Examples of how we use the data include:
  1. Enabling the data subject to acquire products or services;
  2. To confirm, update or correct the information we have about you;
  3. To contact you via email, under the law and for reasonable commercial purposes.
Moreover, we do not collect sensitive personal data. The personal data provided may be used in the manner we deem necessary or appropriate: (a) under Data Protection Laws; (b) to meet the requirements of judicial proceedings; (c) to comply with judicial, regulatory, or competent authority decisions, including authorities outside the country of residence; (d) to enforce our Terms and Conditions of Use; (e) to protect our operations; (f) to protect our rights, privacy, safety, yours, or third parties; (g) to detect and prevent fraud; (h) to allow us to use the available remedies or limit the damages we may suffer; and (i) in other ways permitted by law. Purpose of processing the collected data The requested data aims to establish contact with Delfia clients or potential clients so that we can clarify any questions they may have, as well as be part of our Commercial Team database to promote and offer our services as needed. Below are the collected data and their purposes:
  • Site Area: Contact
  • Collected Data: Name, email, and company name
  • Purpose: Creating a communication channel
Storage and Deletion of Personal Data The data is stored in our Database, with information that may be kept to comply with legal or regulatory obligations, always observing the protection and privacy required for these operations. The data subject may contact us to request the deletion of the information provided from our Database by contacting the Delfia DPO at [email protected]. Sharing Personal Data with third parties The collected data may be shared with the company's internal areas, as requested through the "Contact" on the site. Delfia commits not to sell, rent, or pass on your information to third parties. International data transfers Personal Data and other information collected through the site https://delfia.tech/site/ may be transferred to our other units within the corporate group located in the United States, Mexico, Colombia for commercial purposes under this Privacy Policy. Updates to this Privacy Policy If we modify our Privacy Policy, we will publish the new text on the site with the updated review date. We may change this Privacy Policy at any time. If there is a significant change in the terms of this Privacy Policy, we may inform you through the contact information we have in our database or through a notification on our site. Your use of the site after the changes signifies that you accept the revised Privacy Policy. If, after reading the revised version, you disagree with its terms, please terminate your access to the site. Non-provision of Personal Data There is no obligation to share the personal data we request. However, if you choose not to share it, we will not be able to make the necessary contact to establish any necessary communication. The public may browse the site without needing to register or provide personal data. However, some site functionalities may depend on registration and the provision of personal data. User Rights The user can, at any time, request: (i) confirmation that their Personal Data is being processed; (ii) access to their Personal Data; (iii) corrections to incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or deletion of unnecessary, excessive data, or data processed in non-compliance with the law; (v) portability of personal data to another service provider, provided this does not affect our industrial and commercial secrets; (vi) deletion of personal data processed with their consent, to the extent permitted by law; (vii) information about the entities with which their personal data has been shared; (viii) information about the possibility of not providing consent and the consequences of denial; and (ix) revocation of consent. Your requests will be handled with special care to ensure the effectiveness of your rights. You may be asked to prove your identity to ensure that personal data sharing is only done with the data subject. In certain cases (due to legal requirements), requests may not be immediately fulfilled, and we may not comply with them due to legal obligations. Security of Personal Data We seek to adopt technical and organizational measures provided by Data Protection Laws to protect Personal Data in our organization. Unfortunately, no data transmission or storage system is guaranteed to be 100% secure. If you have reasons to believe that your interaction with us is no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately through the site, via the channel: [email protected]. Data Protection Officer If you wish to exercise any of the rights provided in this Privacy Policy and/or Data Protection Laws, or resolve any questions related to the Processing of your Personal Data, please contact us at [email protected]. Appointed DPO: Amanda Alves Camargo Stand-in DPO: Ricardo Trovato Address: Alameda Tocantins, 350 7th floor – Suite 701 – 704 – Alphaville Industrial, Barueri – SP, 06455-020