Challenge

Seeking to ensure the best payment experience, Conductor needed broad visibility into every line of code within its infrastructure, plus all the information needed to optimize performance in a fast and integrated way. The goal was to look at production from the developer to the infrastructure team.

 

Solution

With our Business & Application Performance Monitoring solution, we initiated a proof of concept at a time when Conductor was performing a series of troubleshooting in production and from that moment on we supported the company to resolve pain points and ensured real-time monitoring and monitoring. Diagnostics

“We had a mission to bring an APM to Conductor and we started doing proof of concept with three major vendors in the market. At the time of the test, I felt that it was not just apm, but just a partner company, but Delfia, which joined Conductor and wanted to implement this with us. There I had already chosen Delfia,” said Eduardo Enner, project superintendent at Conductor.

 

Result

  • Proactivity in identifying issues – Detecting where, when and why the error occurred
  • Combining technology with business results
  • Visibility into the fulfillment flow: from purchase origination to final processing
  • Delivering the best buying experience to the marketplace